Privacy Policy
Last updated: January 23, 2024
1. Introduction
Boundary ML, Inc. ("Boundary," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our BAML platform, website, and services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, company)
- Payment information (processed securely via Stripe)
- Communications with our support team
- Feedback and survey responses
2.2 Information Collected Automatically
- Usage data (features used, frequency of use)
- Device information (browser type, OS, IP address)
- Log data (access times, pages viewed, crashes)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- GitHub profile information (if you sign in with GitHub)
- Analytics providers (Google Analytics, Mixpanel)
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage trends
- Detect and prevent fraudulent activity
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
- Service Providers: Third parties that help us operate our business
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights and Choices
You have the right to:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Opt-out of marketing communications
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@boundaryml.com
- Address: Boundary ML, Inc., San Francisco, CA
11. Additional Rights for Specific Regions
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know, delete, and opt-out of the sale of personal information.
European Economic Area
Under the General Data Protection Regulation (GDPR), EEA residents have additional rights including the right to lodge a complaint with a supervisory authority.
For questions about this privacy policy, please contact us at privacy@boundaryml.com